HOW TO DELIVER BAD NEWS TO CUSTOMERS

NO ONE LIKES DELIVERING BAD NEWS You probably remember the last time you had to call a customer and deliver bad news.  It sucks.  Not just for you, but for the customer, too. The pain of disappointing your customers is compounded when you wait until the last minute to contact
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THIS IS WHY A MORNING ROUTINE WILL CHANGE YOUR LIFE

BECOME MORE PRODUCTIVE BY DOING LESS We all have the same number of hours in a day. But why is it that some people seem to get more done or be more effective than others?  This was a question I struggled with for a long time, so I started researching
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THE MOST VALUABLE ADVICE A CONSTRUCTION BUSINESS OWNER COULD HEAR

On Season 1 Episode 6 of the EXtreme Carolina Podcast, MichaelLevi Borkman and Shawn discuss Shawn’s path to becoming a construction business coach, his work as an author, as well as the most valuable advice he has received throughout his career.

WHY EVERY CONTRACTOR SHOULD BE CHARGING FOR PROFESSIONAL SERVICES

In this Episode of the Contractor Growth Network Podcast, Shawn details the Craftsman Cycle, how a friend convinced him to run his business, and why every contractor should be charging for professional services. Plus, how you don’t have to have a contracting background to run a successful contracting business.

BUILDBOOK WEB APP: COMMUNICATION SIMPLIFIED FOR YOUR CONSTRUCTION BUSINESS

POOR COMMUNICATION COSTS MONEY Poor communication is the number one reason construction businesses lose money.  It’s hard to keep track of all the calls, texts, emails, and face-to-face interactions that happen throughout each project.  Forget one detail, and you may have a dissatisfied customer and a bad reputation.    YOU
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THIS CONSTRUCTION RISK MANAGEMENT PLAN WILL RECESSION-PROOF YOUR BUSINESS

In Episode 96 of the Market Proof Marketing Podcast, Shawn discusses how trades and craftsmen are faring in the current business climate, and how, with the right construction risk management plan, they can build a recession-proof business for today and years to come. He covers: The biggest question… what have
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3 SYSTEMS TO BUILD A SOLID FOUNDATION FOR YOUR CONSTRUCTION BUSINESS

MOST CONTRACTORS ARE NOT PROFITABLE Are you really making a profit in your construction business? Can you prove it? Most of the time, when I ask that question, contractors struggle to answer. They don’t know how to run a construction business successfully. They aren’t making a profit. When I started
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ENROLLMENT OPEN! THE BUILT TO BUILD ACADEMY WILL GIVE YOU YOUR LIFE BACK

ARE YOU CONFIDENT IN YOUR CONSTRUCTION BUSINESS? If not, then the Built to Build Academy® is for you. And, enrollment is now open for a limited time. Watch the video to learn more about the programs in the academy and how they will give you the confidence you need to
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HOW TO SUSTAIN YOUR CONSTRUCTION BUSINESS IN UNCERTAIN TIMES

TIMES ARE UNCERTAIN, BUT YOUR BUSINESS DOESN’T HAVE TO BE You need a plan for your business now more than ever in these uncertain times. So, I’m offering you a free resource, no strings attached. Check out this group coaching session I led in the Built to Build Academy™. We talk
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HOW TO MAINTAIN POSITIVE CASH FLOW FOR YOUR CONSTRUCTION PROJECT

ARE YOU FINANCING YOUR CLIENT’S JOB FOR THEM? If you’re like most contractors, you have financed a customer’s job at some point. You’ve spent more money on producing and managing the job than the money you have received from the customer. When the projects were small, this wasn’t that big
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