I recently responded to a twequest (a request on twitter) from Mike Michalowicz – The Toilet Paper Entrepreneur (@TPEntrepreneur):
“I am collecting tips and tricks for turning upset customers into happy ones”
I responded with:
“When I find out that a customer is unhappy or unsatisfied with a service my company has performed, I will usually send them [...]
Academic credentials, work experience, and some sort of certifications are the standards by which most ‘Professionals’ are measured.
Social Media experts, professionals, marketers, managers, gurus, clubs and networks are emerging as fast as the status updates they publish. But since this “form” connectivity is still so new and still growing, I am a little bit hesitant [...]
Most people will not admit that they are dumb. In fact, they will try to convince you that they are reasonably smart.
Mark Twain said it best…
“It is better to keep your mouth shut and appear stupid than to open it and remove all doubt.”
I have “removed all doubt plenty” of times. But each time my [...]
As a General Contractor, the question I am most often asked is:
“How much does [that] cost?”
I love being asked this question. This one question alone means that this potential customer has yet to be sold on a person. If I am being asked this question, then it doesn’t matter if they have received a dozen [...]
Agree with his politics or not, President Obama’s mastery of SOCIAL MEDIA and NETWORKS is something any business owner should envy. The Edelman Report: The Social Pulpit is a fasinating read on how to design, implement, and scale your Social Media Strategy.
You may think that Social Media and Networks do not fit into your overall [...]
Passion, drive, research, and hard work are just a few of the ideas covered in this post from Mike Michalowicz (The Toilet Paper Entrepreneur) on how to become an entrepreneur.
From Mike:
“… let’s get one thing straight – YOU ARE BORN WITH IT. Passion, thirst, risk-taking, innovation, intelligence, and so many other variables that make up [...]
